IT Personnel

8. IT Personnel / Technical Support Services

Kenya Community Victoria (KCV) is seeking a dependable and technically proficient IT support personnel or team to manage and coordinate all digital, multimedia, and technical operations during the Tamaduni Festival 2025. This role is critical in ensuring seamless connectivity, audiovisual support, and real-time troubleshooting for event presentations and live-stage coordination.

Scope of Work:

• Pre-Event Preparation
  Participate in technical run-throughs and planning meetings to understand the event’s digital infrastructure needs.
  Review presentation files, sponsor slides, audio/video materials, and festival branding visuals before the event.
  Ensure compatibility of all materials with the venue’s display systems (projectors, LED screens, sound systems).
  Prepare backup systems and drives to mitigate any risk of technical failure on the day.

• Event Day Responsibilities (2:00 PM – 11:00 PM)
  Set up and manage all IT and multimedia equipment, including:
  Projectors and screen displays (main screen and any auxiliary monitors)
  Presentation laptops or tablets
  Sound-visual connectors (HDMI, AV switchers, adapters, etc.)
  Backup systems (hard drives, USB sticks, cloud folders)
  Internet/Wi-Fi access points for live streaming or communications (if required)
  Coordinate all presentation visuals and sponsor slides for MCs and performers.
  Manage transitions between different presentations, video clips, sponsor promos, and live camera feeds (if applicable).

• Real-Time Technical Support
  Be available throughout the event to troubleshoot:
  Laptop or screen freeze issues
  Incompatible file formats
  Audio or video sync issues
  Connection disruptions (Wi-Fi, Bluetooth devices, etc.)
  Support live performers or cultural presentations that require multimedia playback (music files, videos, slide backgrounds).

• Systems Redundancy
  Prepare at least one full system backup, including loaded presentation files and event visuals.
  If possible, bring spare presentation equipment, including cables, connectors, and a backup laptop.

Technical Requirements

• All IT equipment brought in must be tagged and tested for electrical safety.

• Personnel must be experienced in managing live event tech setups under pressure.

• Must coordinate with the DJ, MCs, videographers, and stage manager for synchronized delivery.

Preferred Add-ons (Optional but Recommended)

• Support for live streaming setup (YouTube, Facebook, Zoom, etc.) if required by KCV.

• Support for digital signage or interactive display stations within the venue.

• Provision of tech support checklist or inventory form for tracking used equipment and access credentials.

Additional Expectations

• Be on-site 2–3 hours before event start time to conduct system checks.

• Dress appropriately and maintain a low-profile yet attentive presence during the event.

• Submit a brief post-event technical report noting any tech issues encountered and recommendations for future improvements.